1. Who We Are
AI Business Edge is a UK-based business providing AI training, consulting, and implementation services. We are committed to protecting your privacy and handling your data in a lawful, fair and transparent manner.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number (via contact forms or consultation bookings).
- Business Information: Business name, size, sector, and goals (collected during workshops, consultations or surveys).
- Technical Data: IP address, browser type, device information, time zone settings (via cookies and analytics).
- Marketing Preferences: Whether you’ve opted into receiving updates, guides, or promotions.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide our services.
- Deliver AI training, workshops, and resources tailored to your needs.
- Send newsletters, tips, and updates (only if you've opted in).
- Improve our website, services and client experience using analytics.
- Meet legal and regulatory obligations.
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: Where you have opted in to receive marketing or downloaded resources.
- Contract: Where processing is necessary to fulfil our service to you.
- Legal Obligation: To comply with legal or regulatory requirements.
- Legitimate Interest: To improve our services and run our business efficiently (balanced with your privacy rights).
5. Data Storage and Retention
We store your data securely and only for as long as necessary. For example:
- Email contacts: Retained while you are subscribed (with an unsubscribe option in every email).
- Booking and consulting records: Retained for up to 6 years for financial and legal record-keeping.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or outdated information.
- Request erasure of your data, where applicable.
- Object to or restrict processing in certain circumstances.
- Withdraw consent for marketing communications at any time.
7. Cookies
Our website uses cookies to enhance your experience and collect usage data.
Types of cookies we use:
- Essential cookies: Necessary for website functionality.
- Analytics cookies (e.g. Google Analytics): Help us understand how visitors use our site.
- Marketing cookies (if used): Track engagement for promotional activities.
By continuing to browse the site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
8. Third-Party Services
We may use trusted third-party tools such as:
- Email marketing platforms (e.g. Mailchimp or ConvertKit)
- Scheduling tools (e.g. Calendly)
- Analytics tools (e.g. Google Analytics)
These platforms may process your data on our behalf and comply with GDPR and relevant privacy standards.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in law or business operations. The most recent version will always be available on our website.